FAQs

What materials are your bags made from?
We offer a variety of materials including PU leather, canvas, nylon, silk, metal, cotton and vegan leather alternatives. Each product page specifies the material used for that particular bag.

What payment methods do you accept?
We accept major credit cards, debit cards, UPI and other secure payment methods. You can find a list of accepted payment methods at the checkout.
 
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
 
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 3 days for a full refund or exchange. Please see our returns and exchange page for more details.
 
Do you offer customization or personalization?
Currently, we do not offer customizations or personalization services. However, we are always looking for ways to improve our products and may offer this service in the future.
 
How can I contact customer support?
You can reach our customer support team via email at contact@anandicreations.com or through the contact form on our website. We strive to respond to all inquiries within 48 working hours.
 
Do you offer gift wrapping or gift cards?
Yes, we offer gift wrapping services for a small fee.
 
Can I cancel or modify my order after it has been placed?
We process orders quickly to ensure fast delivery, but we'll do our best to accommodate any changes or cancellations. Please contact us as soon as possible if you need to make a change to your order.
 
Do you have a size guide for your bags?
Yes, we provide size dimensions and measurements for each bag on its respective product page to help you choose the right size for your needs.
 
Do you offer discounts for bulk orders or wholesale purchases?
Yes, we have special pricing available for bulk orders and wholesale purchases. Please contact our sales team at contact@anandicreations.com for more information.